Key Information

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Key Information2019-09-06T14:45:47-05:00

Sliding Fee Discount Program

Family Medical Care offer patients a Sliding Fee Discount Program that includes discounted services regardless of any patient’s ability to pay. The program is based upon Federal guidelines and takes into account all persons living in the household and household income. For info or an appointment, please contact our Customer Resource Coordinator at one our our locations.

Fee Scale

SFDP and/or Income Denial Forms 

Insurance & Payments

Family Medical Care and Family Care Pharmacy accepts most insurance plans, cash, check, or credit card, and offers payment plans for patients who cannot afford to pay their full medical bill upfront. $35.00 charge will be applied for NSF. Refusal of payment may result in termination of services. Contact the Billing Office at 304-797-1210 for more information.

 

Text Messaging & Automated Courtesy Calls

Family Medical Care offers automated courtesy calls and text messages to remind you of your upcoming appointments. Ask our staff to learn more.

 

Medical Records

Access to medical records is protected by the Health Insurance Portability and Accountability Act (HIPAA). Copies of medical records may be released upon receipt of written and signed authorization of the parent, legal guardian or patient (if over 18 years of age).

 

After Hours Care & Emergency Care

If you require medical services after hours, or have an emergency, please call one of our Family Medical Care locations: Weirton 304-748-2828, Wintersville 740-314-8258, or Newell 304-459-4010. A member of the FMC clinical staff will take your call.

 

Patient Bill of Rights

Family Medical Care (FMC) is committed to providing high quality care that is fair, responsive and accountable to the needs of our patients and their families. We are committed to providing our patients and their families with a means to not only receive appropriate health care and related services, but also to address any concerns they may have regarding such services. We encourage all of our patients to be aware of their rights and responsibilities and to take an active role in maintaining and improving their health and strengthening their relationships with our health care providers. We strongly urge anyone with questions or concerns regarding our “Bill of Rights and Responsibilities” to contact the business office. They will be happy to assist you.

Limited English Proficiency Patient Bill of Rights  

Privacy Practices

In general, any information that is about your health care you receive, or payment for that care, is considered confidential and protected by our practice.  We may use Protected Health Information to carry out treatment, payment, health care operations, and/or other purposes.  Our “Notices of Privacy Practices” provides a more complete description of permitted uses and disclosures.

Privacy Notice 

Limited English Proficiency Privacy Practices

 

Check In Documents

Limited English Proficiency Check In Documents